Debt collection

The debt collection procedure in Switzerland is significantly more specific than the procedures in force in other countries (even if we are talking about the Confederation’s closest neighbors).

It can happen to anyone: you miss a bill due or pay it late, and suddenly, you get a call from a Debt collection in Zurich service. This guide from Moneyland.ch will tell you what specific steps to take in the event of Swiss debts collection claims.

Debt collection

Where does debt collection begin?

In many cases, money debt collection in Switzerland through government mechanisms begins with going to court, ultimately determining the presence or absence of debts. Only after receiving a court decision entered into force does the creditor turn to the bailiff service (the name of the authority varies from country to country).

The procedure is initiated in Switzerland by contacting the Debt Collection Service (German: Betreibungsamt; French: office de poursuites; Italian: ufficio esecuzione; retro: uffizi da scussiun, on). The service is not a judicial body.

Where is the debtor located?

In SwitzerlandIf the alleged debtor lives on our country’s territory, the application to collect is made to the Service at the debtor’s place of residence (for individuals) or location (for legal entities).
AbroadBy international law, Zurich authorities are obliged to respect the sovereignty of other states. Therefore, initiating proceedings against a debtor outside our country is not permitted.

There is an exception to this rule regarding seizing the debtor’s Swiss assets (we can talk about real estate, bank accounts, shares, art, wages, etc.).

Even though the seizure of property, as just noted, is an exception, creditors use it quite often in practice.

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Stages of debt collection

  • Statement of debt

To apply to the Service, it is unnecessary to have previously received a decision from a state court or private arbitration. In other words, any person, by simply (even falsely – in this case, however, the legal consequences should be taken into account) statement of the existence of a debt in his favor, can initiate a procedure against any alleged debtor. The justification for the debt is not required.

To apply, all you need is the following information: information about the creditor and debtor (and their legal representatives, if any), the required amount, register items and the amount of interest.

The creditor pays a fee to contact the Service, the amount of which depends, among other things, on the declared debt.

  • Notifying the debtor about the existence of a claim against him

The service delivers to the alleged debtor a so-called “payment order” (“payment order”). Extremely important: The register service does not check the reliability of the alleged creditor’s data nor the question of the existence of the debt itself. Accordingly, a “payment order” received in hand is not evidence or recognition of the existence of a debt. For the same reason, a “payment order” is essentially an offer for payment, formalized as a message about the existence of claims of a material nature against the debtor.

Debtor’s reaction

The further course of events depends on the behavior of the alleged debtor.

  • Payment of the declared Debt collection in Zug ( Betreibungsamt) and (tacit) agreement with it

Not everyone in Switzerland knows that a “payment order” – as just stated – is only an offer for payment. Therefore, having received this document, they immediately pay the declared debt. This model of behavior may not always be rational.

If you already know you have a debt to the designated creditor for the specified amount, it is reasonable to pay immediately. In this case, you will prevent unnecessary expenses that could arise if the debt collection procedure were continued.

If you agree with the requirement, the payment period is 20 days from receipt of the order.

The absence of challenging the debt is equivalent to agreement with the debt (see below). In this case, the collect procedure does not stop, and the Service may seize the property of the silent debtor. Therefore, if you do not agree with the debt, you must actively express this.

  • Refusal to pay

Whether there is actually a debt or not, you have the right to challenge it in whole or in part within 10 days from the date of delivery of the “payment order.”

It is not necessary to provide a reason for the challenge. This circumstance equalizes the procedural rights of the creditor and the debtor: if the first can initiate a debt procedure without specifying the reason(s), then the second should be given the right, also without specifying the reason(s), to declare his disagreement with the debt.

The legal significance of a challenge is that it – in whole or in part (depending on the nature of the challenge) – suspends debt collection in Zug proceedings in Switzerland.

Now, the ball is again in the court of the creditor, who is already obliged to go to court to reactivate the debt collection process.

FAQs

Debt collection in Switzerland is the legal process of pursuing unpaid debts through governmental mechanisms, primarily overseen by the Betreibungsamt (Debt Collection Office). It involves steps to notify debtors of outstanding claims and, if necessary, seize assets to satisfy creditors.

Debt collection in Switzerland typically starts by filing a statement of debt with the appropriate Betreibungsamt. This initiates proceedings to validate the debt and notify the debtor about the claim against them, known as a “payment order.”

If the debtor resides in Switzerland, debt collection proceedings are conducted at the debtor’s place of residence or location for legal entities. Initiating proceedings against debtors residing abroad is generally restricted, except for seizing their Swiss assets.

The stages include:

  • Filing a statement of debt with the Betreibungsamt.
  • Issuance of a payment order to the debtor, notifying them of the claim.
  • Potential challenge by the debtor within 10 days to dispute the debt.
  • Further legal action if the debt is disputed, including potential court involvement to resolve the dispute.

Upon receiving a payment order, debtors can:

  • Pay the debt within 20 days to resolve the matter.
  • Challenge the debt within 10 days, which suspends further debt collection proceedings until resolved.
  • Failure to respond or challenge the debt may lead to asset seizure by the Betreibungsamt.

Debtors have the right to refuse payment and challenge the debt within 10 days of receiving the payment order. This action suspends debt collection proceedings, requiring creditors to pursue legal action to continue the process.

The duration of debt collection in Switzerland varies based on factors such as debtor response, legal challenges, and the complexity of the debt. Typically, the process can range from a few months to over a year, depending on the circumstances.

While Swiss authorities respect international sovereignty, creditors can pursue debtors abroad by seizing their Swiss assets, such as bank accounts or real estate, under specific legal conditions.

Fees for debt collection in Switzerland include costs associated with filing the statement of debt and potential legal fees if the process involves court proceedings. These costs vary depending on the amount and complexity of the debt.

Yes, debt collection procedures in Switzerland are governed by federal laws and regulations that outline the rights and obligations of creditors and debtors. These laws ensure a structured approach to resolving debt disputes through legal channels.

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